• Subject to normal use by the original retail purchaser and to the limitations stated below, SafariFrames warrants that all accessories included in SafariFrames play systems, be free from material and workmanship defects for a period of two years from the date of purchase.
• All pressure treated wooden components supplied by SafariFrames to the original buyer during the original buyers ownership period, are covered by a 15 year warranty against structural failure due to corrosion, fungal decay and insect damage. Seasonal checks and surface cracks, knots and knot holes, not causing structural failure are a natural characteristic of timber, and are not considered defects in materials and workmanship, and are not covered under this warranty.
• SafariFrames will repair or replace all accessories covered under this warranty free of charge to the original purchaser, provided that the defective part is returned to SafariFrames for inspection, freight prepaid. It will be returned to the customer freight collect. All returns must be accompanied by a dated proof of purchase.
• SafariFrames reserves the right to photographs or physical evidence of merchandise claimed to be defective, and to recover merchandise prior to any warranty claims.
• SafariFrames play systems are designed for residential use only. Commercial use is prohibited and negates all SafariFrames warranties.
• No warranty is offered on equipment that has been subject to abuse, improper use, vandalism, negligence, repair by the customer or a third party, unauthorised alteration or through the attachment of equipment not purchased from SafariFrames, or acts of God.
• Warranties cover replacement of goods, not travel expenses, or lost wages involved in the installation or replacement of the parts. The limited warranty does not cover labour or the cost of labour in replacing a defective item, and will be billed to the purchaser.
• This warranty is expressly in lieu of all other warranties, expressed or implied, including warranties of merchantability or fitness for use.

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